Patient Billing

We want to make your visit as easy and stress-free as possible! For your convenience, we accept cash, cheque, debit, Visa, Mastercard, and American Express.To help us continue providing exceptional care at fair and reasonable fees, payment is due at the time of your appointment unless other arrangements have been made in advance.If you have any questions about your account, we’re always happy to help! Please give our  office a call at 604-988-5014. Often, a quick phone call is all it takes to answer questions or clear up any misunderstandings.Our fees reflect the clinical expertise of our team, the high quality of care we provide, and the materials used in your treatment. Every patient and every dental office is different, and thus the fees may vary! If you have any queries, please give us a call.  

Please note: Payment is due at the time of service.

Thank you for choosing our practice, we truly appreciate your understanding and look forward to caring for you!

Dental Insurance & Benefits

Dental benefits are a wonderful way to help make dental care more affordable, but it’s important to remember that your insurance plan is designed to assist with treatment costs and not determine the care you need. Every plan is different, and coverage can vary significantly. This means the treatment recommended by your dentist may not always be covered, or may only be partially covered, by your dental benefits.

We’re happy to help you make the most of your insurance! We accept assignment of benefits from most insurance providers and, when your plan allows, we’ll submit your claims electronically. This can help reduce your out-of-pocket costs at the time of your visit and speed up reimbursement from your insurance company.

While we’re always here to help navigate your benefits, please note that you are ultimately responsible for all fees associated with your treatment, regardless of your insurance coverage.

As a courtesy, we’ll submit your claims and help monitor their progress. If your insurance information changes, please let us know as soon as possible so we can keep your records up to date. Most insurance companies process claims within four to six weeks. Any balance remaining after that time will be your responsibility.

Thank you for allowing us to assist with your dental benefits, we’re always happy to answer any questions you may have!